Beschreibung
Communication with the Dog Owner Correct guidance, praise and criticism - how does it work? In this book, the authors describe whats important in communication with the two-legged customer. Holding a proper discussion, listening well, formulating in easy-to-understand terms, speaking clearly - this book shows how important all these points are for successful communication. Then it will also work for the dog owner!
Autorenportrait
Monika Schaal ist Hundeausbilderin und berät in ihrer tierärztlichen Praxis für Verhaltensstörungen und -therapie. Ursula Daugschieß-Thumm züchtet Golden Retriever. Sie hat jahrelange Erfahrung in der Rettungshunde- und Jagdhundearbeit.
